in Polish organizations
The purpose of this paper was to examine the
Enterprise System selection process in Polish organizations from the
perspective of adopting organizations with the use of a survey study method.
The survey among 27 enterprises resulted in the conclusion, that the most
significant criterion for the ES selection is fit with the functional requirements.
Thus the requirements’ analysis should be in the center of the selection
process, which was confirmed by the second step in the survey. It revealed
that more than half of the examined
enterprises (55,56%) used an approach based on the detailed functional
requirements specification. A large subgroup, constituting 40,74% of all
examined enterprises performed a business process analysis to facilitate the
requirements gathering process. The second group of enterprises, constituting
18,52% of the sample decided not to perform the detailed requirements analysis,
but to ask the possible vendors for the dedicated presentation that would
include the functionalities specific for the company/industry. The third group
of almost 26% of the examined companies relied on the standard system
presentations and opinion of the decision-makers. The generalization of the
results to the models of system selection ended up with the formulation of four
generic approaches to the system selection, which are:
Complete model based on detailed requirements,
‘Fast’ model based on detailed requirements in which the
business process analysis is skipped,
Dedicated presentations model, in which the decision is based only on
the dedicated presentations of the system,
‘Gut feeling’ selection, in which the decision is based on
the subjective opinion of the decision-makers formulated after the
presentations of the standard functionality of the systems.
Further study should be
performed to confirm the usability of the above models to the selection of
different types of ES systems.